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Recalculation of the cost of turned-off heating during the heating season is easy only in theory, but in practice there are some details which the city authorities promise to solve as soon as possible, according to Deputy Chief of the KCSA Petro Panteleyev.
The process itself will be automated. “Kyivans will not have to write, submit and register their claims. Everything will be solved with via calls to the hot line,” said the official. “Representative of the commission from the two responsible organizations will have to visit individuals reporting on their problems. If the issue can be resolved – they will have resolve it promptly. If not, they will have to draw statement for recalculation and charge no extra payment for poor services in future,” said Panteleyev.Printable version